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Subway Auto Service LTD
136 Mayor Magrath Drive N
Lethbridge, AB T1H 3P5
49.699972 -112.811703
4.86/5.00 average rating
111 reviews
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  NAPA Customer Satisfaction Index 02/08/2018
Review by ANONYMOUS: Great staff, Resonable pricing, Beutiful facilities.
  NAPA Customer Satisfaction Index 10/12/2017
Review by Connor R Olson: Customer service was super enthusiastic and they accommodated my schedule.
  NAPA Customer Satisfaction Index 12/08/2016
Review by ANONYMOUS: 14yrs of reliability
  NAPA Customer Satisfaction Index 05/26/2016
Review by Tracy, Cole: Fast, friendly and efficient service.
  NAPA Customer Satisfaction Index 05/05/2016
Review by Corrine Marti: For the first time EVER, we feel a calm trust with a "mechanic" shop
  NAPA Customer Satisfaction Index 02/18/2016
Review by Donna Woods: Genuinely wanted to help and make the visit easy for us.
  NAPA Customer Satisfaction Index 01/22/2016
Review by ANONYMOUS: Very professional, very fair
  NAPA Customer Satisfaction Index 07/02/2015
Review by Jewel Many Fingers: Yes, I will be referring my friends and family. I also think it would have been a good idea to schedule a next appointment, but its just as easy to do it myself. Over all great service and courtesy!
  Dion 05/11/2012
Excellent customer service, very impressed with the job that was done. I would and will recommend Subway Automotive to people I know. Thanks again, its like driving a totally different truck! Dion
  Heidi 01/02/2014
Charged me hundreds of dollars just to drive it for 5 minutes and then tell me there was nothing wrong. Replaced the battery when it didn't need it, and it didn't even fix the problem. $400 later the car is exactly the same as when I dropped it off.
  Travis 10/26/2012
Subway automotive is the worst automotive shop in the city, 2 and a half weeks to fix a stalling car. So after 875.00$ of mostly labour and waste of time. All it needed to fix the stalling was a new fuel pump, they decided to charge me whatever they could first before changing what was obviously the problem. I took my car back before they had the chance to charge me 500$ for a fuel pump which is outrages. I do not and will not ever recommend subway automotive to anyone in fact I will steer them away. When I got my car back there was a panel that was just tossed behind the seat not put back on the Center console, my speaker that I had on top of the Center console was cut off and NOT required back on and finally there are scratches and chips in my back window's tinting. Once again DO NOT go to subway automotive they will over charge you for very little work and then give back your vehicle in less physical shape then when you handed them the keys.
Shop Comment
Diagnostics in this case were challenging due to the fact this vehicle had multiple layered problems partly due to a previous engine swap. Repeated attempts to contact this customer have been unsuccessful, no opportunity to address his concerns.
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136 Mayor Magrath Drive N
Lethbridge, AB T1H 3P5
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